Legal Document

Privacy Policy

Last Revised: 18 July 2022 renewals.bbb-india.com

Protection of Personal Data / Personally Identifiable Information (PII) is important to renewals.bbb-india.com. We adopt reasonable and appropriate security practices and procedures — including administrative, physical security, and technical controls — to safeguard your personal information. We have implemented safeguards including organisational, technical, and physical measures to protect against accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to the personal data we possess, process, or use.

renewals.bbb-india.com has established this Privacy Policy to protect and control the collection, processing, storage, and/or transmission of such data. We urge you to read this policy on a periodic basis, as our privacy terms may change without notice, and it is important that you are aware of any changes that might influence your actions while doing business with us.

Collecting Personally Identifiable Information (PII)

At renewals.bbb-india.com, we collect personally identifiable information from customers when they set up an account, purchase from us, or at the time a service is rendered.

The following personally identifiable information may be collected:

  • Full Names
  • Addresses
  • Phone Numbers
  • Email Addresses
  • Payment Related Information*
* Your payment / banking information such as credit and debit card details is not processed by renewals.bbb-india.com. It is processed exclusively by our Payment Gateway partner. We do not capture, store, or transmit such information.

Children's Personal Information

We do not knowingly collect personal data from children. If parents or guardians believe their child has provided us with personal data without consent, they may contact us at operations@bbb-india.com and we will take steps to delete such information from our systems.

Using Personal Data

Personally Identifiable Information may be used for the following purposes:

  • Deliver products and services
  • Respond to product queries, handle returns, and process orders
  • Send clarifications, updates, newsletters, and offers
  • Resolve complaints, escalations, and disputes
  • Promote our products and services and improve user experience
  • Identify and prevent fraudulent or unlawful activities
  • Enforce our business policies, terms, and conditions
  • Collect payments and outstanding monies

Processing Demographic Data

Demographic data is collected to profile user activities and business interactions via our website. IP addresses will be identified for purposes such as diagnosing server and connectivity problems and for website administration.

We may occasionally ask you to complete surveys requesting basic personal information such as location, gender, age range, and income status. Such data is used to customise your experience.

Using Cookies and Other Technologies

Cookies

When you visit renewals.bbb-india.com, we may assign your computer one or more cookies — small text files that personalise your online experience and record your user ID. Most browsers accept cookies automatically; however, you can modify browser settings to decline cookies. Declining cookies may prevent you from signing in or using some interactive features.

Other Technologies

We may use Web beacons (clear GIFs or pixel tags) and similar technologies to track usage of our sites and the effectiveness of our email communications and online advertising campaigns.

Sharing of Personal Information

We share personal data (as per business needs) with:

  • renewals.bbb-india.com employees (for internal purposes)
  • Third parties providing information security services
  • Regulatory or legal enforcement authorities where required
  • Third-party processors for marketing, analytical, and promotional purposes — bound by our privacy policy and only with explicit user consent

renewals.bbb-india.com protects the confidentiality, availability, and integrity of subscriber information. Such information will not be rented, sold, or provided to external parties beyond what has been stated.

Links to External Sites

renewals.bbb-india.com may link to external websites that collect your personal data. We claim no responsibility for the content, privacy practices, or policies of such websites.

Corrections & Opt-Out

You may request correction or deletion of personal data we hold, including your profile and preferences. To stop receiving marketing information or to remove your personal data, email: operations@bbb-india.com.

We take up to 30 days to process your request and confirm the action taken.